Shipping Policy

At Triptik, we aim to process and ship your orders as quickly as possible while ensuring that your products are properly packed and prepared for transit.

1. Order Processing & Shipping

Orders are generally shipped within 5–7 business days.

The shipping timeline refers to the time required for your order to be processed and shipped towards your city. Actual delivery time may vary depending on your location and the courier service.

2. Delivery Time

Once an order has been shipped, the delivery timeline may vary depending on:

• Your delivery location

• Courier partner and transportation availability

• Weather conditions

• Regional events or festivals

• Public holidays

• Natural events or unforeseen circumstances

• Transportation or logistical disruptions

These circumstances may occasionally result in delays beyond the estimated delivery timeline.

3. Tracking Information

Once your order has been shipped and tracking information is available, the tracking details may be shared with you through the contact information provided at the time of purchase.

Customers are responsible for providing accurate delivery details and contact information while placing an order.

4. Delayed Deliveries

While Triptik makes reasonable efforts to ship orders within the stated timeframe, we cannot guarantee delivery on a specific date.

Delays caused by courier partners, regional events, public holidays, weather, transportation issues, or other circumstances beyond our control do not qualify the order for cancellation or refund.

5. Incorrect Address or Customer-Provided Information

Triptik is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or inaccurate address or contact information provided by the customer.

6. Cancellation After Shipment

An order can only be cancelled before it has been shipped and before tracking details have been generated or added.

Once an order has been shipped or tracking information has been added, it cannot be cancelled.

7. Damaged Orders

If your order arrives damaged, please contact us within 48 hours of receiving the order with clear photographs and/or videos of the product and packaging.

If the damage is verified and approved by Triptik, an exchange may be provided in accordance with our Return & Refund Policy.

8. Contact Us

For questions regarding shipping or delivery, please contact Triptik through the contact details provided on our website.

By placing an order with Triptik, you acknowledge and agree to this Shipping Policy.